Shashank Mishra
Shashank Mishra
Certified CSPO | Data Analyst | AI-ML Certified
Experienced Product and Technical Support Professional with expertise in Agile methodologies, data analysis, and cross-functional collaboration.
Shashank Mishra
CSPO | Data Analyst | AI-ML Certified
Experienced product and technical support professional with expertise in Agile methodologies, data analysis, and delivering user-focused solutions.
Domain Expertise
Contact: +91 8118805945 | shashankm78@gmail.com | Mumbai, India
About
Professional Summary
Experienced Product and Technical Support Professional with a proven track record in managing Agile teams, clearing backlogs, and delivering user-focused solutions. Skilled in sprint planning, Jira management, and cross-functional collaboration to drive product enhancements. Strong communicator with hands-on experience in conducting product demos, resolving issues, and aligning teams for timely delivery.
Professional Details
- Certified CSPO | Data Analyst | AI-ML Certified
- Domain: Ed-Tech, Healthcare & E-com
- Location: Mumbai, India
- Email: shashankm78@gmail.com
- Phone: +91 8118803945
Professional Strengths
Agile Methodologies
Expert in Scrum, Agile, and sprint planning with proven success in managing product backlogs.
Cross-Functional Collaboration
Skilled at working with interdisciplinary teams to deliver complex digital solutions.
Data Analysis
Proficient in analyzing operational workflows and implementing data-driven improvements.
Technical Support
Experienced in resolving user issues and implementing system improvements.
Skills
A comprehensive overview of my technical expertise and professional capabilities.
Key Skills
Use Case
BRD/FRD
Epics
Requirement
Elicitation & Gathering
UML & Data flow modeling
User Stories
Agile & Waterfall
Methodologies
Change Strategy
Client Negotiation
Scrum-Agile
Tools
Product Management Tools
Technology
Essentials
Experience
Professional journey showcasing my expertise in product management and technical support.
Business Analyst
Artem Healthtech Pvt Ltd.
Key Responsibilities
- Led the collection, documentation, and prioritization of functional and non-functional product requirements.
- Translated complex business needs into detailed specifications and actionable development tasks.
- Actively participated in the end-to-end product lifecycle, collaborating with interdisciplinary teams including engineering and operations.
- Managed relationships with external vendors and key stakeholders to facilitate smooth execution and maintain service expectations.
- Proactively addressed end-user issues and provided technical resolutions to drive continuous improvement.
- Conducted in-depth analysis of operational workflows for public health and municipal systems, identifying process inefficiencies.
Executive Product Manager
Radiant Infonet Pvt Ltd.
Key Responsibilities
- Managed product roadmap and sprint planning, delivering 150+ user stories aligned with user needs and market trends.
- Collaborated with design and development teams to enhance product usability and maintain consistency with modern UI/UX standards.
- Conducted product demonstrations for internal teams and potential clients, effectively communicating value and functionality.
- Gathered and analyzed customer feedback to identify improvements and guide feature development.
- Utilized Agile tools (e.g., JIRA, Trello) to track progress, manage backlogs, and ensure timely releases.
Executive Product Manager
Horus Digital
Key Achievements
- Played a pivotal role in clearing 47% of Jira backlog items, enabling the delivery of 110+ user stories.
- Resolved 3 major bottlenecks by coordinating cross-functional resources, implementing timely updates and improvements.
- Led 2 backend and 1 frontend team, driving collaboration to consistently meet sprint objectives.
- Leveraged 3 sprint ceremonies to coordinate development efforts and optimize feature delivery.
- Partnered with developers and QA to maintain sprint alignment and ensure on-time delivery.
- Supported Scrum consistency, prepared sprint reports, and authored release notes to enhance team transparency.
Education
My academic journey and professional certifications that have shaped my expertise.
Skills Development
Continuous learning has been a cornerstone of my professional development. I regularly enhance my skills through:
- Online courses and certifications
- Industry workshops and seminars
- Professional networking events
- Self-directed learning projects
Advanced Certificate Programme
Data Science, AI & ML
Program Highlights
- Advanced training in data science methodologies and machine learning algorithms
- Hands-on experience with Python programming for data analysis and AI applications
- Practical projects implementing machine learning models for real-world problems
- Comprehensive understanding of AI ethics and responsible implementation
MBA
Business Analytics and Marketing
Program Highlights
- Specialized in business analytics with focus on data-driven decision making
- Developed expertise in marketing strategies and consumer behavior analysis
- Completed capstone project on digital marketing analytics for healthcare sector
- Gained proficiency in business intelligence tools and statistical analysis
Bachelor of Pharmacy
B.Pharm
Program Highlights
- Comprehensive understanding of pharmaceutical sciences and healthcare systems
- Developed analytical skills through laboratory research and data analysis
- Gained valuable insights into healthcare operations and regulatory frameworks
- Participated in healthcare technology innovation projects and competitions
10+2
Science Stream
Academic Achievements
- Graduated with distinction in Physics, Chemistry, and Biology
- Participated in regional science competitions and exhibitions
- Active member of the school's computer science and Science clubs
- Developed strong foundation in analytical thinking and problem-solving
Projects
Showcasing key projects I've led and contributed to throughout my professional journey.
HIMS Software for BMC Hospitals
A comprehensive healthcare management system designed to streamline hospital operations, improve patient care, and enhance data accuracy.
Key Contributions
- Led requirements gathering and analysis for critical modules
- Made the project live in 197 Dispensaries, 25 Maternity Home, 9 Peripheral Hospitals & 5 Major Hospitals.
- Conducted in-depth analysis of operational workflows
Testa (Skill Assessment Software)
A comprehensive skill assessment platform for evaluating technical and soft skills of candidates.
NE Farm Hub
An e-commerce platform connecting farmers directly with consumers, streamlining the agricultural supply chain.
Kitaboo e-book Platform
A digital publishing platform enabling creation, distribution, and consumption of interactive e-books.
Tools
The professional tools and technologies I use to deliver exceptional results.
Product Management Tools
-
JIRA
Agile project management and issue tracking
-
Figma
UI/UX design and prototyping
-
Miro
Collaborative whiteboarding and planning
-
GitHub
Version control and collaboration
-
AWS & SQL
Cloud infrastructure and database management
Proficiency Level
Technology
-
Python Programming
Data processing and automation
-
Data Analysis
Insights extraction and visualization
-
Machine Learning
Predictive modeling and AI applications
-
Shopify & FB/Google Ads
E-commerce and digital marketing
Proficiency Level
Essentials
-
MS-Office & G-Suite
Document creation and collaboration
-
Chat GPT
AI-assisted content and problem-solving
-
Mid-Journey
AI image generation for concepts
-
Notion & Zoom
Knowledge management and communication
Proficiency Level
Tools Expertise Summary
Technical Proficiency
Professional Approach
- Continuous learning and adaptation to new technologies
- Integration of multiple tools for comprehensive solutions
- Focus on efficiency and automation to enhance productivity
- Leveraging AI tools to enhance creative problem-solving
Contact
Let's connect and discuss how we can work together on your next project.
Get In Touch
Phone
Available weekdays 9am-6pm IST
Location
Mumbai, India
Available for remote work globally
Send Me a Message
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